1. In the search box, type the person's name, email address, IM address, or Skype phone number.

    When the Skype for Business Search box is empty, the available tabs are Groups, Status, Relationships, and New.

  2. As you type, the view changes to My Contacts. Choose Skype Directory. If you don't see this option, then your admin hasn't enabled Skype Directory search for your organization.

    When Skype Directory is highlighted, you can search for people who have Skype accounts.

  3. Right-click the person's picture > Add to Contacts List > choose the contact group.

    IMPORTANT: After you add the person to your contacts list, their status is Pending. They are supposed to sign in to Skype and accept your request.

  4. If you sent your Skype contact a request and they never receive it, ask them to send you a request to chat. In these instances, that often establishes the connection.